REFUND POLICY

A legal disclaimer

Refund & Return Policy

At AALEGEND-IMÁN, we are committed to providing high-quality products and an exceptional shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

We accept returns within 14 days of the original purchase date.

To qualify for a return, items must be:

• Unworn, unused, and unwashed.

• In their original packaging.

• Returned with all original tags attached.

• Accompanied by proof of purchase or your order confirmation.

Any item that has been worn, damaged, altered, or returned without its original packaging and tags may not be eligible for a refund.

Final Sale Policy

After 14 days from the original purchase date, all sales are final. Returns, exchanges, or refunds will not be accepted after this period.

Non-Returnable Items

The following items are not eligible for return or refund:

• Personalized or custom-made products.

• Limited-edition or made-to-order items.

• Gift cards.

• Items marked as Final Sale at the time of purchase.

Refund Process

Once your return has been received and inspected, we will notify you of the status of your refund.

If approved:

• Your refund will be issued to the original payment method used for the purchase.

• Please allow 5–10 business days for your bank or credit card provider to process and post the refund.

• Original shipping charges are non-refundable unless the return is due to a defective, damaged, or incorrect item.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery. We will work promptly to replace the item or provide an appropriate resolution.

How to Start a Return

To request a return, please contact the AALEGEND-IMÁN Customer Support Team or submit a return request through our website. Include your order number and the reason for your return. Once your request is approved, you will receive detailed return instructions.

Please note that returns sent without prior authorization may be refused.

Contact Us

If you have any questions about this Refund & Return Policy, our Customer Support Team is here to help. We appreciate your trust in AALEGEND-IMÁN and thank you for choosing our brand.